INFOMATION

Shipping

 

Please Read! 

I aim to have all products packaged and posted within 3 days of receiving your order. While 99% of the time this will happen, please understand that I do live out of town plus I'm a mother of 3. If it's too dangerous to leave my property (eg wet roads or flooding) or my whole household is sick, your parcel may take longer to reach the post office. Please know, I will do everything in my power to get your parcel to you as quickly as possible. Obviously once the parcel reaches Australia Post it's up to them to get it to you safely. Please head to the 'Contact' page (in the top header) if you need to talk to me about postage or wait times before ordering. 

Returns

 

I do my best to make sure your products are wrapped and packaged correctly plus shipped in a timely manner. However, I cannot guarantee its safety once I hand it over to a freight carrier. My products are also for sale at The Western Den in Rylstone NSW if you would prefer to hand pick your products rather than risk postage. If you find a fault with your product, please contact me with photos and a copy of your receipt so I can examine them. This needs to happen within 30 days of you receiving the product. There are no refunds on opened, damaged or used products or the shipping costs. If you have any problems, please contact me (TORI) at coveredinhoneycreations@outlook.com or in the 'contact' section in the header before posting the product back.